Sonja A Sackmann : University of Bundeswehr, Munich 

 The multiple perspectives through which culture is explored in this volume show that culture in organizational settings is more complex, pluralistic, diverse, and contradictory than previously acknowledged. Addressing culture at various levels including national, industrial, organizational, and suborganizational, Cultural Complexity in Organizations provides an extremely broad, yet concise, analysis representing the latest research. Some of the areas of focus are implicit managerial understandings and overt practices, the growth and decline of organizations with a focus on culture, managerial control strategies and the dynamics of subcultural formation, change, and temporary reconciliation, among others. Written by a multinational and multidisciplinary group of scholars, the contributions are based on case studies describing situations in an array of settings such as Samsung, a car plant in Slovenia, Hewlett-Packard, a Dutch amusement park, a U.S. software developer, and an airline (SAS), as well as examples from the not-for-profit sector.

Using empirical data based on innovative and multi-method research approaches, Cultural Complexity in Organizations is an important reader that goes beyond description to make recommendations on how to better deal with cultural complexity in organizations. Recommended for students and professionals in organization studies, management, gender studies, sociology, and psychology. 

 Acknowledgments 
Introduction 
1. Single and Multiple Cultures in International Cross-cultural Management Research S. A. Sackmann & M. E. Phillips, M. J. Kleinberg & N. A. Boyacigiller 

I. Culture with a Focus on the National Level 

2. Discursive Contradiction of Tradition and Modernity in Korean Management Practices S. Jang & M. Chung 
3. Eastern Europe Meets West T. Globokar 
4. A Perceptual Study of Turkish ManagersÆ and OrganizationsÆ Characteristics Y. Arbak, C. Aldemir, +. T. +zmen, A. Katrinili, G. A. Ishakaglu & J. Kesken 

II. Culture with a Focus on the Organizational Level 

5. West Coast Camelot T. Schumacher 
6. Cultural Contrasts in a Democratic Non-profit Organization T. S. Eberle 
7. Telling Tales S. Ybema 
8. Inside Hewlett-Packard P. McGovern & V. Hope-Hailey 

III. Culture with a Focus on the Sub-Organizational Level 

9. National Culture and Gender Diversity Within One of the Universal Swiss Banks K. Burrus 
10. Managerial Control Strategies and Sub-cultural Processes D. R. Sharpe 
11. Discontinuous Technological Change as a Trigger for Temporary Reconciliation of Managerial Subcultures J. Laurila 
12. Organizational Factors Influencing Homogeneity and Heterogeneity of Organizational Cultures B. A. Koene, C. Boone & J. L. Soeters 

IV. Ethnicity Cross-Cutting Organizational Boundaries 
13. Ethnic Diversity in Organizations S. de Vries 
14. The Strategic Utilization of Ethnicity in Contemporary Organizations W. C. J. Koot 

V. Social Identity as a Critical Concept in Dealing with Complex Cultural Settings 

15. Cross-Cultural Identifications in Organizations H. Hernes 
16. Organizational Identity as a "Crowded Category" P. Dahler-Larsen 
Index